YOXEL CUSTOMER PORTAL
A customer support solution linked into your product management environment.
Pricing
With free options for non-profit organizations and development teams.
WHY YOXEL SW?
To know what your customers expect, to collaboratively create relevant release/iteration plans, to deliver functional incremental releases on time.
Maintain a continuous feedback loop with your customers while managing their feedback and a flow of new ideas.
Effectively collaborate to determine which features to include into the next product release.
Optimally allocate resources and accurately predict required project work.
Simplify monitoring of the implementation and testing phases to always stay on schedule.
YOXEL SW
An agile product management solution for software companies/teams:
Request Tracking System allows your R&D, Product Marketing, Program Management organizations to keep track of outstanding bugs, development requests, product requirements and allows your development team to stay focused.
RTS is also a helpdesk enabling online customer support to allow direct customer feedback about your products and priorities of customer requests.
Release Planning/Tracking System extends the RTS service into project management space. This service automates most of the planning, prioritization and resource allocation tasks that many software development teams do manually these days. It also provides you with a very convenient collaboration and release tracking environment.
Adaptive vs. Predictive: RPS is flexible enough to allow your development teams to choose between waterfall/predictive and agile/adaptive methods of development.
eXtra Reporting extends the RTS service by allowing you to create customized reports and spreadsheets using information stored in the request database. You can make your internal meetings or meetings with your customers more productive and professional by using these reports.
