Yoxel is riding on a fast growing open source enterprise software stack LAMP (Linux,Apache,MySQL,PHP) which is used by more and more companies as an alternative to expensive proprietary software stacks.

All Yoxel applications are built on top of Yoxel web-portal platform that consists of the following components:

• Customer Access Control: Your customers can access your Yoxel account and have limited permissions for using the system. You control which of your customers have access and what they can see.
• Authentication: Username/password protected secure SSL connection for all employees and customers of your company.
• Administration and Customization: The first user to in the system becomes a master user (MU) with unlimited privileges. He/she can add other users (including MUs), define categories for request/ticket trackers, and enter customer information. In short, he/she can configure the environment so that other users can all start using it easily.
     Management hierarchy (manager vs. report relation) can be specified at the time your master user or an existing manager adds a new user. Managers usually own product or component responsibilities and have more administrative permissions than regular users.
• Import and Synchronization: Import requests from an external Bug Tracking System like Bugzilla, GNATS, Mantis. Do automatic and on-demand synchronization with the external bug tracker.
• Client Databases: Your company's data is stored in a separate database. All databases are backed up daily and stored in two different geographical locations.

  Concerned about keeping all your data on our server? Open source version of Yoxel Systems is available for download at SourceForge. Install it on your server and let us know if you need any help.