![]() |
|
||||||
| YOXEL SUPPORT | |
Besides email support we provide the following online options:
Below we explain how to login to get access to those systems. (Yoxel Knowledge Base and HelpDesk systems will also give you an idea of what kind of helpdesk interface you could be providing to your customers using Yoxel.) |
|
| FOR GENERAL PUBLIC | |
To access Yoxel HelDesk and Knowledge Base you should login into a special Yoxel customer account "Public". Anonymous login gives you read-only access to the portal.
To be able to file new requests, ask new questions, and download our software you should login using your personal yoxelID.
|
|
| FOR REGISTERED USERS OF YOXEL ON-DEMAND | |
If you have already created a Yoxel account and are having some problems with it simply click on the 'help' link in the top right corner of your screen (when logged in). There will be an option to file a support request directly into our internal database. |
|
| EMAIL SUPPORT | |
support@yoxel.com |
|