Last Modified: May 23, 2018
- Purposes of Personal Information Processing Activities
We will only collect Personal Information about you that is adequate, relevant and limited to what is necessary. We generally use your Personal Information on the following basis:
- as required by law;
- as necessary for the performance of a contract with our customers and business partners in order to provide the Services to you;
- as necessary to pursue our or a third party’s legitimate business interests; and
- with your explicit and informed consent, which you can revoke at any time by contacting us.
We will only use your Personal Information for the purposes for which it was originally collected. If we need to use your Personal Information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Information without your knowledge or consent if we believe that it is reasonably necessary to comply with applicable laws.
- Personal Information We Collect
- Account Setup. When you sign up for an account with us, we ask for and collect Personal Information such as your name, a valid email address, billing address, and payment information. We need this information to provide you with the Services.
- Log Data. When you use our Services, we store, process and transmit your data and information related to it including analytics, logs, plan selections, and usage activity. When you contact us, we keep a record of email and chat communications to address and resolve any issues you are facing.
- Automated Information. We automatically receive and record information from your browser about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the webpage you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
- Surveys. From time to time we may collect information from customers via surveys. This information is used solely to improve the content of our web pages and the quality of our service and is not shared with any third parties.
- Cookies. We also use “cookies” and various other tracking technologies (e.g., cookies, beacons and pixels) to collect and store information about your use of our Services. We use these tools to ensure that you receive a personalized experience, and to keep your account safe. Please refer to the “Cookies” section below for more information.
- to make our Services function properly;
- to provide a secure browsing experience during your use of our Services;
- to collect passive information about your use of our Services;
- to help us improve our Services; and
- to remember your preferences for your convenience.
- Types of Cookies on Our Services. We use the following types of cookies on our Services:
- Strictly Necessary Cookies. These cookies are essential because they enable you to move around and use our Services. For example, strictly necessary cookies allow you to access secure areas on our Services. Without these cookies, some services cannot be provided. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for our Services to work and they cannot be disabled.
- Functional Cookies. We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences on our Services. We do not use functional cookies to target you with online marketing. While these cookies can be disabled, this may result in less functionality during your use of our Services.
- Performance or Analytic Cookies. These cookies collect anonymous passive information about how you use our Services, including webpages you visit, and links you click. We use the information collected by such cookies to improve and optimize our Services. We do not use these cookies to target you with online marketing. You can disable these cookies.
- How to Manage Cookies. Depending on whether you would like to manage a first-party or third-party cookie, you will need to take the following steps:
- First-Party Cookies. You can enable, disable or delete our cookies through the browser you are using to access our Services. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of our Services, and/or parts of the Services may not work properly for you. You can find more information about how to change your browser cookie settings at http://www.allaboutcookies.org.
- Third-Party Cookies. Modern browsers also allow you to block third-party cookies. Please note, if you set your browser to disable third-party cookies, you may not be able to use our Gmail plugin app.
- How We Use Your Personal Information
We use your Personal Information for various purposes, including:
- providing, analyzing, and improving our Services;
- communicating with you regarding our Services, and promotions;
- dealing with legal disputes;
- ensuring network and information security; and
- sharing with third parties to provide services at our request, as described in the next section.
- How We Share Your Personal Information with Third Parties
We share your Personal Information with third parties with your consent or at your direction, where required by law, where it is necessary for performance of a contract or where we have another legitimate interest in doing so.
- Other Third Parties. We may disclose Personal Information to payment processors, attorneys, collection agencies, or law enforcement authorities to address potential contract violations or illegal behavior. And we also may disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property. Finally, we may share Personal Information in connection with a corporate transaction, like a merger or sale of our company, or a sale of all or substantially all of our assets or of the product or service line you received from us, or a bankruptcy.
- Non-Personal Information. We share and disclose to third parties Non-Personal Information, such as how many users access our Services, or how users are using our Services.
Data Security, Integrity and Retention One of the Yoxel’s top priorities is protecting your Personal Information. Yoxel employs commercially reasonable physical, administrative and technical safeguards to help protect and secure your Personal Information.
We have put in place procedures to deal with any suspected data security breaches and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
To transfer Personal Information from the EEA to the U.S. we use standard contractual clauses (also known as “Model Clauses”). The Model Clauses have been adopted by the European Commission and are deemed to provide adequate safety mechanisms to transfer Personal Information to the U.S. You can request a copy of our Model Clauses by emailing us as indicated below.
Third-Party Links on Our Websites You may find links to other websites, third party applications, and social media widgets on our Services that we do not own or control. Yoxel is not responsible for the content on third-party websites, nor do we endorse or review the privacy practices of such websites. Please read the privacy policies of such third-party services to understand how your Personal Information will be handled before using their websites or services.
- Your Rights in Relation to Your Personal Information
- Access. You have the right to request access to your Personal Information. This enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it. You can also access and change any Personal Information we store through your account settings.
- Correction. You have the right to request the correction of any Personal Information we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Erasure. You have the right to request erasure of your Personal Information data. This enables you to ask us to delete or remove your Personal Information.
- Objection. You have the right to object to your Personal Information being processed by us.
- Restriction. You have the right to request that we restrict our processing of your Personal Information. This enables you to ask us to suspend the processing of Personal Information about you.
- Transfer. You have the right to request to transfer your Personal Information to another service provider or a third party.
- Consent Withdrawal. Where your Personal Information is processed on the basis of your consent, you have a right to withdraw your consent at any time by notifying us, but this will not affect the lawfulness of processing based on consent given by you before the time consent has been withdrawn.
- Lodge a Complaint. If you reside in the EEA, you have the right to lodge a complaint with a national data protection supervisory authority in your country of residence. You can find the relevant supervisory authority name and contact details under http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Your rights described in this notice may be limited by local laws. Further, your right of access and deletion is not absolute and may not be available if fulfilment of such right would, among other things: (i) cause interference with execution and enforcement of the law and legal private rights (such as in the case of the investigation or detection of offences and legal claims or the right to a fair trial); (ii) breach or prejudice the rights of confidentiality and security of others; (iii) prejudice security or grievance investigations, corporate re-organizations, future and ongoing negotiations with third parties, the compliance with regulatory requirements relating to economic and financial management; or (iv) where the burden or cost of providing access would be disproportionate or the interest of others would otherwise be violated.
If you wish to pursue any of these rights, please contact us as indicated below.
Your California Privacy Rights We will not share any Personal Information with third parties for their direct marketing purposes to the extent prohibited by California law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.
Children’s Personal Information We do not knowingly or intentionally collect Personal Information from minors. If you are under 18, you may use our Services only with your parent or guardian’s consent. Please contact us if you believe we have collected Personal Information about a child without consent so we can take action to prevent such access and to delete their information from our Services.