YOXEL CUSTOMER PORTAL
A customer support solution linked into your product management environment.
YOXEL SW
Software Product Management
YOXEL SW provides a unique backlog management and product planning environment focused on close collaboration with development teams and customers. With YOXEL SW your product managers will be able to:
Get direct feedback from developers and customers on product requirements.
Conveniently keep all requirements in a central database shared with developers.
Know status of any individual task or project in real-time.
Collaboratively create project plans that focus on product value.
Software Project Management
Significantly simplify project planning process
With YOXEL SW, project planning is a smooth collaborative process where a project manager can leverage team input to quickly create very accurate development iteration plans that are supported by the team.
Always have clear visibility into project execution
Clear communication within your team and good visibility into projects' status is the key to success when executing on a plan. YOXEL SW provides various mechanisms to track your projects progress in real-time and improve the communication between people working together.
Accurately plan multiple projects
YOXEL SW provides time estimation for complex situations when planning multiple simultaneous projects that share the same resources. It allows specifying time sharing, resource allocation, and time-off parameters to produce realistic time predictions.
Software Requirement / Request / Defect Tracking
Track any kind of request in one central database.
YOXEL SW includes a full fledged role based request tracking system that allows effective change management and collaboration between product managers, developers, and customers on various types of requests (product requirements, enhancements, defects, ...).
Customize to fit your specific processes.
Various degrees of customization are possible with Yoxel: requests workflow, role based request update permissions, additional fields, portal menus. All requests can be tracked under user defined product/component categories.
Build on top of your existing environment Yoxel Request Tracker provides integration modules for popular web-based bug trackers (Bugzilla, GNATS, Mantis, Trac, Retrospectiva, ...) which allows it to serve as a unique connector that brings powerful project management and customer collaboration capabilities into your existing environment.
