is a unique Question&Answer tracking
system that combines flexibility of a forum
with formal workflow process of a request
tracker. It is designed to organize and
manage knowledge accumulated by product and
support teams.Yoxel KB
Why Yoxel KB?
- Accumulate important product and
support knowledge in one central database;
- Quickly find answers to questions
without repeatedly bothering your experts;
- Increase efficiency of your support teams;
- Create better customer experience.
Key Features
- Community guided search;
- Workflow driven process formalizing
progress of answer discovery and
forum discussions;
- Visibility controls for sharing
information with customers.
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